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Legal

Terms and Conditions

Last updated: 1 August 2026

1. Who You Are Dealing With

We are GrabGains ("we", "us", "our"), a Dutch general partnership (vennootschap onder firma), registered in the Dutch commercial register. We operate the website grabgains.com and the GrabGains app, together the "Services". Our registration and VAT numbers and our postal address are in the legal notice.

By creating an account or using the Services you agree to these terms. If you do not agree, do not use the Services. You can reach us at [email protected].

2. What GrabGains Does

GrabGains is a training app. It generates workout plans based on your goal, experience, available equipment and progress, gives you access to a library of exercises with video demonstrations, lets you log your training and follow your progress, and lets you share workouts with other users.

We are not a gym, not a personal trainer and not a medical service. Everything the app tells you is information, not instruction. See section 10.

3. Who May Use the Services

You must be at least 16 years old. By creating an account you confirm that you are. If we find out that an account belongs to someone younger, we delete it.

You may not use the Services if applicable sanctions or export rules prohibit it.

4. Your Account

You are responsible for keeping your login details confidential and for everything that happens under your account. Tell us immediately if you think someone else has access.

You give us accurate information when you register, and you keep it up to date. One person, one account. You may not sell, rent out or transfer your account.

You can delete your account yourself at any time, in the app under Profile, Settings, Delete account, or at grabgains.com/delete-account. Deletion is immediate and permanent.

5. Subscriptions and Payment

Parts of GrabGains require a paid subscription. Prices are shown in the app before you buy, including VAT.

Where you pay. Purchases run through the Apple App Store or Google Play. Those parties handle the payment and we never see your payment details. Their terms apply to the transaction itself.

Renewal. Subscriptions renew automatically for the same period unless you cancel at least 24 hours before the current period ends.

Cancelling. You cancel through your Apple or Google account, under subscriptions. We cannot cancel a store subscription for you. Cancelling stops the next renewal; you keep access until the end of the period you already paid for.

Price changes. We may change our prices. If a change affects a subscription you already have, we tell you in advance and you can cancel before it takes effect.

Refunds. Refunds for store purchases are handled by Apple or Google under their own policies. If you are a consumer in the European Union you have a statutory right of withdrawal of 14 days for digital services. That right only lapses if, before delivery begins, you gave your prior express consent to start and acknowledged that you thereby lose the right of withdrawal. Because the purchase runs through the App Store or Google Play, that step happens in their checkout and not with us. Where they did not obtain it, the 14 days still apply and you can invoke them through the store, or through us if the store refers you back.

6. Free Trial

New accounts get a free trial. The length of that trial is shown in the app before it starts. Users who pre-registered before the app launched receive the three (3) month trial we announced at the time.

A trial does not automatically become a paid subscription. When the trial ends, paid features stop working until you choose to subscribe.

7. How You May Use the Services

You may use the Services for your own personal training. You may not:

  • use the Services commercially, for example by reselling workouts or coaching others through your account;
  • copy, scrape or republish our exercise library, videos or generated plans;
  • reverse-engineer the app or try to extract our workout generation logic;
  • circumvent security, rate limits or paywalls;
  • use bots or automated scripts against our systems;
  • upload anything unlawful, or anything that infringes someone else's rights.

8. What You Post

GrabGains has a social feed. You keep the rights to what you post. You give us a licence to store, display and distribute your posts within the Services, so that we can show them to the people you share them with. That licence ends when you delete the post or your account, except where we have to keep something to comply with the law. We do not use your posts in advertising without asking you first.

Community rules. Do not post anything that is unlawful, hateful, harassing, threatening, sexually explicit, or that promotes eating disorders, doping or unsafe crash diets. Do not post medical claims or present yourself as a healthcare professional. Do not post other people without their consent.

Reporting and moderation. You can report a post, a comment or a user in the app. We review reports and can remove content, hide it, or suspend the account behind it. If we act against something you posted, we tell you why and you can object by mailing [email protected]. We will look at it again and answer you.

9. Our Content

The app, the website, the exercise library, the videos, the texts and the GrabGains name and logo are ours or licensed to us. You get a personal, non-exclusive, non-transferable and revocable right to use them inside the Services. Nothing more transfers to you.

10. Health Disclaimer

This matters, so read it.

GrabGains provides general fitness information. We are not a medical organisation and we do not give medical advice, diagnosis or treatment. Training carries a risk of injury.

Talk to a doctor before you start, especially if you have a medical condition, are pregnant, are recovering from an injury, take medication or have not trained for a long time. Stop immediately if you feel pain, dizziness or shortness of breath, and get medical help if it does not pass.

You decide what you lift and how hard you train. Weights, repetitions and progressions in the app are suggestions based on the data you entered, nothing more. Nobody is watching your form.

11. The AI Coach

The coach in the app is a language model, not a person, and not a trainer or a doctor. It can be wrong. Treat its answers as a starting point and never as medical or professional advice.

What you type into the coach is sent to our AI provider to generate an answer. Do not enter anything you would rather not share, and do not use the coach for medical questions. Our Privacy Policy explains exactly what we send.

12. Availability and Changes

We do our best to keep the Services running, but we cannot promise they are always available or free of errors. We may change, add or remove features. If we remove something you paid for and that materially reduces what you bought, you can cancel and we refund the unused part of your period.

13. Suspension and Termination

You can stop at any time by deleting your account. We may suspend or terminate your access if you break these terms, if you use the Services unlawfully, or if we are legally required to. Where reasonable we warn you first. If we terminate your account without you being at fault, we refund the unused part of your subscription.

14. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or intentional misconduct, or for anything else that cannot be limited under the law that applies to you.

Subject to that, our total liability towards you is limited to the amount you paid us in the twelve months before the event that caused the damage, or to EUR 200 if you have not paid us anything. We are not liable for indirect or consequential loss, such as lost profit, lost data or missed training results.

If you are a consumer, your statutory rights are not affected by this section.

15. Your Responsibility

If someone makes a claim against us because of something you posted or did through the Services, and that claim exists because you broke these terms or the law, you are responsible for the reasonable costs we incur as a result. This does not apply to consumers beyond what the law allows.

16. Apple App Store and Google Play

These terms are between you and GrabGains. Apple and Google are not a party to them.

  • Apple and Google have no obligation to provide support for the app.
  • Apple and Google are not responsible for the app, its content, or any claim relating to it, including product liability, a failure to meet legal requirements, or a third party claiming that the app infringes their rights.
  • If the app does not conform to any warranty that applies, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no further obligation.
  • You confirm that you are not located in a country subject to an embargo, and that you are not on a prohibited or restricted party list.
  • Apple and Google are third party beneficiaries of these terms and may enforce them against you.

17. Changes to These Terms

We may change these terms. If a change materially affects you, we tell you by email or in the app at least 30 days before it takes effect. If you do not agree, you can delete your account before that date. Continuing to use the Services after the change means you accept the new terms.

18. Governing Law and Disputes

Dutch law applies. If you are a consumer, this does not take away the protection of mandatory consumer law in your own country of residence.

We would rather solve a problem than argue about it, so mail us first at [email protected]. If we cannot work it out, the dispute goes to the competent court in the Netherlands, unless consumer law gives you the right to go to the court where you live.

19. Miscellaneous

If part of these terms turns out to be invalid, the rest stays in force. If we do not enforce something immediately, we do not give up the right to do so later. These terms, together with our Privacy Policy, are the whole agreement between you and us about the Services.

20. Contact

GrabGains
Netherlands
[email protected]
www.grabgains.com